Blog/meet the court

Meet the Court: Ms. Lourdes Vano, Human Resources Assistant, HRMS

The Meet the Court initiative of the Public Affairs Section is an attempt to give more insight to the inner workings of the ECCC, by interviewing some of the staff members working behind the scenes.

Human Resources Assistant Ms. Lourdes Vano had humble beginnings back in her home country, the Philippines. Now she helps in recruiting the best talents to work here at the Khmer Rouge Tribunal.

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1. What do you currently do here at the ECCC and for how long have you been working here?

I am currently working as a Human Resources Assistant here at the tribunal. I have been a UNAKRT employee for more than eight (8) years now. My initial appointment was in the Security and Safety Section as a Security Officer (Warden Officer). I was eventually given an opportunity to move to the Human Resources Management Section (HRMS) in August 2013 to assist in the staff administration of benefits and entitlement. I am also the UNAKRT Internship Coordinator here at the ECCC, and this role provides me with an opportunity to assist the Internship Focal Point in each office of the court in selecting their respective interns.

2. What is your academic and professional background?

Here is an interesting fact about me: I am actually a Midwife by profession! I enjoy learning new things and challenging myself so I am currently pursuing another Bachelor of Science degree in Business, Major in Human Resources and Management, through the Open Universities in Australia via Griffith University. I am also a former member of the Armed Forces of the Philippines where I served in various positions under the Philippine Army for more than fourteen (14) years. It was not until February 2004 that my UN career began at the International Criminal Tribunal for The Former Yugoslavia in The Hague, Netherlands. I eventually received the opportunity to move to UNAKRT in September 2007.

3. What are your general work responsibilities as a Human Resources Assistant?

I have been assisting the HRMS in staff administration and recruitment since 2009. I am responsible for reviewing the staff member’s queries on their entitlements and benefits and other related matters. I also assist the hiring manager in selecting the most qualified candidates for any vacant post, provide advice to clients on a wide range of human resource procedures and interpretation of staff rules, and brief new staff members, consultants and interns regarding various organisational policies.

4. What makes you fulfilled in the work that you do?

I find it very rewarding whenever I get to address my clients’ human resource and administrative needs in the most efficient way possible. The requests that I receive from each staff member here at the tribunal provide different challenges, so I like the fact that I get to develop my analytical skills and assist my clients with the highest level of professionalism.

I also find it satisfying whenever I see the arrival of new staff members and interns from all corners of the world here at the tribunal. I am happy to see them slowly getting settled into their respective sections as this is crucial for them to fulfill their respective roles excellently. Overall, I consider it a bonus whenever I receive positive feedback from my clients for the quality of my work and whenever I am given a chance to share my expertise to the entire team. The trust and encouragement that I receive from my supervisors and colleagues just make me feel that my work here at the court truly matters.

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5. How does your role help the court in fulfilling its mandate?

Working at the ECCC motivates me to work harder knowing that I am contributing my knowledge and skills to help the court in achieving justice, truth and national reconciliation for the Cambodian society. I get to work in a team that helps in getting the most outstanding legal professionals and interns from all over the world who are fully competent in helping the court to fulfill its mandate.

6. What other things do you like about working here at the ECCC?

I would definitely say the people! The working environment here at the ECCC is just so friendly because of the presence of supportive colleagues from all over the world. I get to know interesting stories from different people whose insights truly enrich my life. As the Internship Coordinator, I get to benefit from the enthusiasm and drive of the young professionals that I meet. I also like the fact that this tribunal is located in Cambodia, a country that has been my second home for almost close to a decade now. This country is just so culturally rich and the people here are incredibly warm that I feel so blessed living here.

Meet the Court: Ms. Noyel Ry, Case Manager, Defence

The Meet the Court series of the Public Affairs Section was started with a goal: to highlight and celebrate the diverse stories and backgrounds of the people who contribute their knowledge and skills to the Khmer Rouge Tribunal.

In light of the court's continued efforts to achieve its objectives, everyone's role and impact here at the ECCC matters.

Meet Ms. Noyel Ry, a smart and driven professional whose dream of making a lasting impact in her own country through the justice system has led her to work for the Defence team here at the ECCC.

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I like working with intelligent and humble people from all over the world because they always keep me inspired. I like seeing ‘real people’ – villagers and students coming to the court to observe the proceedings. It is important that they do this and important that they know that we, the ECCC employees, are people just like them, and that we are no different. - Ms. Noyel Ry

This is a woman with a great vision, someone who finds great light and hope in doing even her most basic work tasks.

Get to know Ms. Noyel Ry's passion for her work and the valuable contributions she makes through this Meet the Court feature:

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1. Can you please tell me more about your academic and professional background?

Certainly! I studied law at Build Bright University in Phnom Penh. I have been serving in my role as a Case Manager for the IM Chaem Defence Team at the ECCC since March 2014 – nearly two years now.

2. It's interesting to know that you are working for the Defence team. What exactly do you do?

I actually get to do a diverse range of tasks as a Case Manager. On a typical work day, I get to organise and maintain electronic and hard copy folders of relevant submissions and correspondence, file pleadings, facilitate communication with the client and other team members, provide assistance and support to the Co-Lawyers and everyone else in the team, and supervise national interns and junior Cambodian consultants while they do their respective work assignments. I am also very happy that I get to conduct legal and factual research, in particular on evidence that are only available in the Khmer language, translate, review, and edit submissions in Khmer, and liaise with court officials and other institutions as necessary.

3. What motivated you to work here at the ECCC?

Two major reasons inspired me to work at the ECCC: (i) My personal interest in fairness and the rule of law and the fact that the work that I do for the court benefits individuals and the Cambodian justice system; and (ii) my curiosity about Cambodia’s history.

(i). I started to get involved with the ECCC proceedings when I worked for the Asian International Justice Initiative as a court monitor. This job had me sitting all day long in the main gallery of the courtroom almost every week when the Case 002/01 proceedings were ongoing. The significant amount of time I spent observing the court proceedings made me wish that more Cambodian people, particularly law students, could also follow the proceedings. I was impressed by how the parties presented their cases with enthusiasm and how they engaged themselves in genuine debates during hearings. I was particularly fascinated by the arguments made by Defence teams, which I rarely hear in domestic court proceedings. Though there were times when I found myself being very emotional every time I would hear testimonies from witnesses and Civil Parties, I eventually learned to put aside my personal feelings and remain neutral given that the weekly reports I had to produce require an objective view. As a Cambodian, I am proud to work in such a special court where not only justice should be ensured for all the parties, but the true historical record is also secured for Cambodian’s younger generations. The ECCC is a place where I continue to gain knowledge on court procedures and due legal process. I feel so significant here because I get to be a part of delivering justice to all.

(ii). My other strong motivation is related to my own personal curiosity on the true history of my own country, which has often been very confusing. To me, the history of one’s country is part of human life, and therefore it should be revealed to its people so that they know what actually happened. Despite working in this position for about two years now, I still have so much to learn about Cambodia’s history. As a Case Manager, part of my role is to review evidence, help analyse and verify facts, and assist the legal consultants when they draft submissions. I am very grateful to work with very brilliant and enthusiastic lawyers and colleagues who always make me feel involved and show me how important I am in bringing the case this far.

4. You have very commendable motivations. What makes you feel fulfilled then in your current capacity as a Case Manager?

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The most rewarding part of my job is the satisfaction that I receive from fulfilling my tasks. I feel like every time I get to review the translation of filing documents very well, verify the accuracy of evidence perfectly, organise the Case File with the support of my valued international colleagues consistently, and communicate with the client and other people as needed promptly, I am already doing my own humble way of helping the Cambodian society achieve the justice, fairness and reconciliation that it deserves. I have always been an open-minded person who adds value to the team by being very actively involved in order to help my colleagues thrive. I am a hard worker who is honest and accountable to my job. However, I cannot and will not be able to fulfil my role effectively without the very strong support of my team, especially when works has to deal with Khmer language; my National Co-Lawyer provides valuable feedback to ensure appropriate terms are adopted in official documents.

5. In what ways do you think you are contributing towards the achievement of the court’s objectives?

I believe that the experiences that I gained from working directly in this case will enable me to effectively protect the rights of all as well as enhance my future working career in the legal field where justice and fairness need to be ensured. The ECCC has made me realise that the role of the Defence is extremely important in criminal cases – without it there will be no rule of law and no proper legal system.

On a daily basis, I strive to be highly accurate in doing my work and I always keep the team informed about the latest case developments—both positive and negative—because doing so would better equip my team in providing legal advice in any given situation. I also ensure the accuracy of filings or submissions so that key information is not lost in the legal process. I also facilitate communications between the team and court officers as well as persons and agencies outside of the court so that there will always be smooth collaboration among people and that cultural differences do not lead to miscommunication or misunderstanding. I always have a few terms in my mind while I work: accuracy, correctness, fairness, justice (in compliance with international standards), search for true Cambodian history, and remembrance of the gaps and areas that the domestic courts in Cambodia should fulfil or apply in the future. For me, these are the thoughts that all young Cambodians should have in mind when delivering justice in the domestic system.

6. How important is your role as a Case Manager in your section?

I would say that my role is essential to the team as a whole because I am a key person who can provide support immediately to the co-lawyers and legal consultants. This is necessary for the entire team to ensure that work is properly dealt with on the case. Given that my major daily task is to provide case support to the team, I think that “trust” is necessary to build a strong team spirit so that every staff member would feel comfortable working together. If there was to be a lack of trust between the case manager and team members, then there would be a breakdown in communication and therefore the case could not go forward.

7. What keeps you driven to do your valuable work here at the tribunal?

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There are many things! I like working with intelligent and humble people from all over the world because they always keep me inspired. I like seeing ‘real people’ – villagers and students coming to the court to observe the proceedings. It is important that all citizens – no matter who they are – know and feel that they are real beneficiaries of this justice process. It is important that they do this and important that they know that we, the ECCC employees, are people just like them, and that we are no different. When I got the chance to pass by them, I wanted to show to them that the people who work at the court are not intimidating at all and that I am also one with them. I also like the surroundings here at ECCC. I like the small canals filled with water and the big open space in the middle of the compound – it gives me a view and makes me feel like I am not in an office all the time. And I like having lunch with the other Cambodian people because the food they bring from home often taste like what my Mum makes!

8. What is your advice to those who want to follow in your footsteps?

Future and current law students and other aspiring legal professionals should get practical experience by obtaining internships at the court so they can get a chance to observe actual proceedings. Internships provide actual hands-on work that can help them decide on what they wish to do professionally in the future. This hybrid tribunal, in particular, is a very unique court that is filled with lots of smart, experienced legal professionals who can provide so much experience and knowledge to those who wish to work in this field. I personally decided to skip going overseas to study or commit to any other plans because I know that I would get to contribute to my country and to my own future better by taking part in building this country through the Cambodian justice system.

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